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ABF Journal Subscriber Services |
Questions/Problems:
ABF Journal Circulation Department
409 E. Lancaster Ave.
Wayne, PA 19087-4202
Toll Free: 800-456-2570
Phone: 610-293-1300, Ext. 151
Fax: 610-293-9903
Ruth Grady, Ciruclation Manager, Ext. 151
E-mail: rgrady@abfjournal.com
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Mail Orders:
Xander Media Group, Inc.
Attention: ABF Journal Circulation
409 E. Lancaster Ave.
Wayne, PA 19087-4202
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Fax/E-mail Orders:
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Claims and Returns:
Claims on ABF Journal orders that have not been received must be made within 30 days from the date on the invoice to receive a refund or a replacement copy.
Customers who return ABF Journal publications that have been paid by check will receive a refund check. If the purchase was paid by credit card, the card will be credited.
Cancellations:
ABF Journal publication orders can be cancelled with no charge if the order has not been shipped. If the shipment has been sent, the order must be returned along with a copy of the invoice. The invoice can be cancelled if there is not a balance due, otherwise, the invoice will be refunded less the handling/shipping charges and a $3.00 restocking fee.
Shipping and Handling Charges:
ABF Journal purchaser pays handling/shipping charges. All orders are shipped U.S. Mail, unless the purchaser specifies Federal Express shipping for an additional charge of $12.00 or we can bill a Federal Express account. Shipping costs are as follows:
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| Amount of Order |
Cost |
| $14.99 or less |
$3.00 |
| $15.00 or more |
$7.00 |
| Federal Express |
$12.00 (in addition to shipping charges) |
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